🔹 Oversee the performance of Finance & Accounting team to ensure smooth & stable operations 🔹 Ensure the tasks are carried out within operating standards, industry standard & regulations and statutory requirements (eg. Reimbursement, payment transfer, etc.) 🔹 Manage the overall accounting and fina...

• Prepare and Issue Letter of Guarantee, prepare temporary FCs, Provider Claims and Member Claims as per the workflow, policies, instructions and guidelines • Handle and manage the appointment confirmation of pre-policy health screening service • Monthly invoice handling and follow up action for P...

• Handling inbound/ outbound calls, complaints and respond to customer inquiries in a timely manner • Provide personalized customer service by responding to the needs of customers • Document and report on customer feedback to improve customer service • Manage and update customer database using th...