OPERATION ASSISTANT MANAGER
Description
• Manage daily delivery and last-mile operations.
• Lead and supervise drivers, couriers, riders, and ground operation teams.
• Manage fleet operations, including cars and motorcycles.
• Monitor delivery performance, route planning, KPIs, SLA, and service quality.
• Handle delivery delays, failed deliveries, customer complaints, and operational incidents.
• Coordinate with internal departments, branches, vendors, and government offices.
• Develop and implement operational policies and procedures.
• Oversee inventory, supply chain, premises, and general administrative matters.
• Lead and supervise drivers, couriers, riders, and ground operation teams.
• Manage fleet operations, including cars and motorcycles.
• Monitor delivery performance, route planning, KPIs, SLA, and service quality.
• Handle delivery delays, failed deliveries, customer complaints, and operational incidents.
• Coordinate with internal departments, branches, vendors, and government offices.
• Develop and implement operational policies and procedures.
• Oversee inventory, supply chain, premises, and general administrative matters.
Requirements
• Any Graduate with a relevant Certificate or Diploma.
• Minimum 5 years of experience in a similar role.
• Strong experience in Delivery Service, Last-Mile Delivery, or Ground Operations.
• Proven ability to manage drivers, couriers, riders, and fleet operations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Proficient in Microsoft Office, Internet, and Email.
• Proactive with strong initiative and operational management skills.
• Background in Freight Logistics, Cargo, Express Courier, or Delivery Service is highly preferred.
• Minimum 5 years of experience in a similar role.
• Strong experience in Delivery Service, Last-Mile Delivery, or Ground Operations.
• Proven ability to manage drivers, couriers, riders, and fleet operations.
• Strong leadership, communication, coordination, and problem-solving skills.
• Proficient in Microsoft Office, Internet, and Email.
• Proactive with strong initiative and operational management skills.
• Background in Freight Logistics, Cargo, Express Courier, or Delivery Service is highly preferred.
Benefits
Yearly Increment
Yearly Bonus
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