Job position: Post Office Operation Manager – 15people for YGN
Description
POWERS - KEY DECISIONS/INDICATORS
• Assign daily delivery routes to Delivery Men.
• Schedule parcel receiving, sorting, and dispatch operations.
• Monitor and control daily post office operations.
• Verify parcel status before dispatch and delivery.
• Monitor COD collection and inventory records.
• Recommend solutions to improve branch operations.
• Escalate operational issues to Head Office Operation Staff.
• Verify operational reports before submission.
• Ensure compliance with company SOPs and safety procedures.
• Delivery Success Rate (DSR).
• On-Time Delivery (OTD).
• Pickup Success Rate.
• Parcel handling accuracy.
• COD accuracy rate.
• Customer Satisfaction (CSAT).
• Complaint resolution time.
• Report submission accuracy and timeliness.
SOP compliance rate and zero major operational violations.
• Assign daily delivery routes to Delivery Men.
• Schedule parcel receiving, sorting, and dispatch operations.
• Monitor and control daily post office operations.
• Verify parcel status before dispatch and delivery.
• Monitor COD collection and inventory records.
• Recommend solutions to improve branch operations.
• Escalate operational issues to Head Office Operation Staff.
• Verify operational reports before submission.
• Ensure compliance with company SOPs and safety procedures.
• Delivery Success Rate (DSR).
• On-Time Delivery (OTD).
• Pickup Success Rate.
• Parcel handling accuracy.
• COD accuracy rate.
• Customer Satisfaction (CSAT).
• Complaint resolution time.
• Report submission accuracy and timeliness.
SOP compliance rate and zero major operational violations.
Requirements
JOB POSITION REQUIREMENTS
1. Relevant Education/Experience
• High School Diploma, College Diploma, or Bachelor's Degree.
Preference for Logistics, Business Administration, or related fields.
2. Recruitment experience and conditions
• Priority is given to having experience in business, customer service, and sales. Able to work well independently and in groups; Ability to work with high pressure.
• Skills: Discipline, perseverance, hard-working, good communication; Able to use a computer and proficiently use work-related software.
• Male/Female: Have good health, height is 1.60 meter or above; Ensure good performance of assigned work (with confirmation from the Hospital at District level or higher within 6 months).
Personal background: Clear background, no criminal record, no addiction to banned substances, no violations breaking the law...
1. Relevant Education/Experience
• High School Diploma, College Diploma, or Bachelor's Degree.
Preference for Logistics, Business Administration, or related fields.
2. Recruitment experience and conditions
• Priority is given to having experience in business, customer service, and sales. Able to work well independently and in groups; Ability to work with high pressure.
• Skills: Discipline, perseverance, hard-working, good communication; Able to use a computer and proficiently use work-related software.
• Male/Female: Have good health, height is 1.60 meter or above; Ensure good performance of assigned work (with confirmation from the Hospital at District level or higher within 6 months).
Personal background: Clear background, no criminal record, no addiction to banned substances, no violations breaking the law...
Benefits
Benefits
· Yearly Bonus
· - Monthly KPI
· - Medical Checkup
· - Life insurance
· - Phone bill
·
-Attendance
Allowance
Share this job?


