Student Service & Administration Manager
Description
Key Responsibilities
.Oversee Day to Day Student Service operations across all campuses.
.Monitor re-enrollment, drop-out, transfer, class expiry, and student affairs.
.Analyze student service/retention data with the Retention & Data Analyst and drive improvement actions.
.Handle escalated student/parent complaints, coordinate with Academic Department and ensure timely resolution.
.Develop and standardize Student Service & Admin SOPs.
.Supervise Admin and Student Service teams, including coaching, performance management, and staff development.
.Oversee campus facilities,teaching material, inventory, procurement, and expense control.
.Coordinate new center setup and campus renovation projects and support offline marketing activities and major events if any.
.Work closely with cross departments and provide related support.
.Prepare monthly operational and admin reports for management.
.Oversee Day to Day Student Service operations across all campuses.
.Monitor re-enrollment, drop-out, transfer, class expiry, and student affairs.
.Analyze student service/retention data with the Retention & Data Analyst and drive improvement actions.
.Handle escalated student/parent complaints, coordinate with Academic Department and ensure timely resolution.
.Develop and standardize Student Service & Admin SOPs.
.Supervise Admin and Student Service teams, including coaching, performance management, and staff development.
.Oversee campus facilities,teaching material, inventory, procurement, and expense control.
.Coordinate new center setup and campus renovation projects and support offline marketing activities and major events if any.
.Work closely with cross departments and provide related support.
.Prepare monthly operational and admin reports for management.
Requirements
Key Requirements
.2-3 years’ experience in Administration, Operations, Student Service, or Customer Service.
.At least 2 year of team supervision/management experience.
.Multi-campus/branch management experience preferred.
.Strong leadership, communication, problem-solving, data analysis, and coordination skills.
.Willing and able to travel to different campuses/regions when required.
.Under 30 years old.
.2-3 years’ experience in Administration, Operations, Student Service, or Customer Service.
.At least 2 year of team supervision/management experience.
.Multi-campus/branch management experience preferred.
.Strong leadership, communication, problem-solving, data analysis, and coordination skills.
.Willing and able to travel to different campuses/regions when required.
.Under 30 years old.
Benefits
Benefits
Competitive salary based on experience and qualifications
Performance-based bonus and Annual salary review
Travel, transportation, and accommodation support when required for work
Training and professional development opportunities
Career growth and internal promotion opportunities
Employee recognition and engagement programs
Staff education/scholarship benefits where applicable
Supportive and collaborative working environment
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Job Summary
- Published on: 07 Oct 2026
- Vacancy: 2
- Employment Status: Full Time
- Experience: 2-3 Years
- Job Category: Customer Service, Support
- Working Industry: Teacher Training and Education
- Gender: Both
- Age: Below 30
- Job Location: Yangon (Sanchaung)
- Salary Range: MMK : 1,000,000 - 1,500,000
- Salary Period: Monthly
- Application Deadline: 06 Nov 2026
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