Fresh Food Manager (Sat Sun and Kha Wel Chan Branches)
Description
1. Drives sales of Fresh Food area; fully responsible for department profit and loss, margin, shrinkage management and budgeted costs
2. Ensures the freshness and quality of all fresh merchandise, including monitoring of sell-by date and proper FIFO rotation of related stock
3. Ensures a pleasant shopping experience for all customers; responds to customer complaints or inquiries and solicits customer feedback and input; creates customer satisfaction by building relationships and teaching staff to make eye contact when greeting customers or accompanying customers to the specific location of a requested item
4. Retention and expansion of customer base through service level
5. Responsible for department layouts and merchandising standards, ensuring product is displayed according to the 6 Rights +1 merchandising philosophy by continuous teaching
6. Ensures execution of established safety, security, quality, and Fresh operations policies and procedures
7. Ensures staff knowledge to clearly present the specifications of Own Brand products to customers
8. Maintains high standard of health and safety in all departments by ensuring safety of all employees and customers – safety equipment and protective safety wear should be utilized at all times and departments safe from potential accidents; ensure that no spill is ever left unattended
9. Analyzes fresh department results and trends and prepares action plans to leverage the store’s fresh food strengths and address areas of opportunity
10. Ensures consistent delivery of, product quality, freshness, price exception and appropriate product levels that mirror the Customer Proposition Statement
11. Control and conduct stock take activities
12. Ensures the department equipment is used properly, maintained according to manufactures guidelines and is in good working condition; coordinate with ALC & GA Departments on cleaning tools, etc. regarding maintenance requirements for Scales, etc.
13. Controls and approves daily ordering DC & Direct Supply and recommends adjustments or cancellation for the planned Makro Mail stock in advance
14. Stock loss prevention & waste management;
• Ensure stock accuracy for all fresh departments
• Ensure the control disposal and clearance of articles
15. Responsible for store hygiene audits
16. Monitor competitors’ activities
17. Ensures strict compliance with company dress code
18. Reviews and approves monthly manpower schedule for all Fresh Departments
19. Carry out any other duties assigned by the ASGM and SGM
2. Ensures the freshness and quality of all fresh merchandise, including monitoring of sell-by date and proper FIFO rotation of related stock
3. Ensures a pleasant shopping experience for all customers; responds to customer complaints or inquiries and solicits customer feedback and input; creates customer satisfaction by building relationships and teaching staff to make eye contact when greeting customers or accompanying customers to the specific location of a requested item
4. Retention and expansion of customer base through service level
5. Responsible for department layouts and merchandising standards, ensuring product is displayed according to the 6 Rights +1 merchandising philosophy by continuous teaching
6. Ensures execution of established safety, security, quality, and Fresh operations policies and procedures
7. Ensures staff knowledge to clearly present the specifications of Own Brand products to customers
8. Maintains high standard of health and safety in all departments by ensuring safety of all employees and customers – safety equipment and protective safety wear should be utilized at all times and departments safe from potential accidents; ensure that no spill is ever left unattended
9. Analyzes fresh department results and trends and prepares action plans to leverage the store’s fresh food strengths and address areas of opportunity
10. Ensures consistent delivery of, product quality, freshness, price exception and appropriate product levels that mirror the Customer Proposition Statement
11. Control and conduct stock take activities
12. Ensures the department equipment is used properly, maintained according to manufactures guidelines and is in good working condition; coordinate with ALC & GA Departments on cleaning tools, etc. regarding maintenance requirements for Scales, etc.
13. Controls and approves daily ordering DC & Direct Supply and recommends adjustments or cancellation for the planned Makro Mail stock in advance
14. Stock loss prevention & waste management;
• Ensure stock accuracy for all fresh departments
• Ensure the control disposal and clearance of articles
15. Responsible for store hygiene audits
16. Monitor competitors’ activities
17. Ensures strict compliance with company dress code
18. Reviews and approves monthly manpower schedule for all Fresh Departments
19. Carry out any other duties assigned by the ASGM and SGM
Requirements
1. Bachelor degree (in Food Science, Food Technology, Agriculture, or Hospitality) is preferable—not essential
2. Leadership of minimum of 4 years of experience as Fresh Food Department in a reputable supermarket, food service, or relevant
3. English communication is preferable
2. Leadership of minimum of 4 years of experience as Fresh Food Department in a reputable supermarket, food service, or relevant
3. English communication is preferable
Benefits
Competitive Salary + Health Insurance + Life Insurance + Ferry Provided ( Only 6 Am and 9 Pm) + Yearly Bonus
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