Operations Assistant
Description
• Correspond and respond member/provider claim emails
• Screening, verifying, assessing claim documents and communicating with the members/providers as required.
• Regularly Check members/providers email responses and follow up from time to time
• Check and respond to urgent claims received through CSR
• Updating claim related files
• Uploading completed members/providers claims into the system
• Replying member emails as per their request and inquiries
• Responsible for fulfilling the assigned tasks during deadlines
• Perform assigned duties according to business needs
• Participate in conducting and developing team training
• Responsible for enforcing company policies and procedures within the office at all times
• Liaise with different departments for smooth operations internally
• Perform Assigned Tasks by Team Leader and Managers
• Screening, verifying, assessing claim documents and communicating with the members/providers as required.
• Regularly Check members/providers email responses and follow up from time to time
• Check and respond to urgent claims received through CSR
• Updating claim related files
• Uploading completed members/providers claims into the system
• Replying member emails as per their request and inquiries
• Responsible for fulfilling the assigned tasks during deadlines
• Perform assigned duties according to business needs
• Participate in conducting and developing team training
• Responsible for enforcing company policies and procedures within the office at all times
• Liaise with different departments for smooth operations internally
• Perform Assigned Tasks by Team Leader and Managers
Requirements
• Bachelor’s degree holder or Matriculation passed.
• Prior experience or knowledge in insurance claims operations is an advantage.
• Good English communication skills, especially in email writing and replying. English email proficiency will be assessed during the interview.
• Proficient in using Microsoft Office applications, email, and the internet.
• A good team player who is eager to learn new workflows and use the insurance claims system.
• Fresh graduates and candidates without prior work experience are welcome to apply.
• Prior experience or knowledge in insurance claims operations is an advantage.
• Good English communication skills, especially in email writing and replying. English email proficiency will be assessed during the interview.
• Proficient in using Microsoft Office applications, email, and the internet.
• A good team player who is eager to learn new workflows and use the insurance claims system.
• Fresh graduates and candidates without prior work experience are welcome to apply.
Benefits
• Lunch twice a month
• Ferry Provided
• Saturdays, Sundays & Public Holidays off, except when WFH overtime assignments are required based on operational needs
• Training provided
• Annual bonus
• Medical benefits
• OT wages
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Job Summary
- Published on: 14 Oct 2026
- Vacancy: 1
- Employment Status: Full Time
- Experience: Experienced (Also Fresher Can Apply)
- Job Category: Customer Service, Support
- Working Industry: Insurance
- Gender: Female
- Age: 19 yrs ~ 29 yrs
- Job Location: Yangon (Kamayut)
- Salary Range: MMK 400,000 - 500,000
- Salary Period: Monthly
- Application Deadline: 13 Nov 2026
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