Office Operation Manager - 8 post for Yangon
Description
• Sales & Business Development: Take responsibility for driving volume and revenue growth; prospect, introduce, and acquire new clients to use express delivery, freight transportation, and fulfillment services of VTP Myanmar while retaining existing accounts; execute business campaigns within the assigned area.
• Post Office Operations Management: Organize, assign, and supervise all daily operations, including pickup, acceptance, sorting, handling, handover, and delivery; ensure continuous operations in full compliance with standard procedures.
• Personnel Management: Assign tasks, schedule working hours, set targets, track productivity, provide training/guidance, and evaluate performance for operation staff, shippers, and collaborators.
• Quality Assurance & Control: Take responsibility for monitoring SLA compliance, successful delivery rate, pending/delayed inventory, and lost/damaged goods; inspect process compliance and implement corrective actions when operational issues arise.
• Financial, COD & Asset Management: Oversee cash flow, COD collection, outstanding liabilities, and fund transfers; manage inventory, assets, office equipment, and operating expenses of the post office/hub.
• Customer Service & Complaint Management: Receive, resolve, and follow up on customer complaints; ensure timely response to maintain high service quality standards.
• Reporting & Operational Improvement: Track KPIs, prepare daily/weekly/monthly reports, analyze operational bottlenecks, propose process improvements, and execute directives from higher management.
• Agent Network Development & Management: Identify, acquire, and manage agency networks/franchises of VTP Myanmar within the assigned area.
• Post Office Operations Management: Organize, assign, and supervise all daily operations, including pickup, acceptance, sorting, handling, handover, and delivery; ensure continuous operations in full compliance with standard procedures.
• Personnel Management: Assign tasks, schedule working hours, set targets, track productivity, provide training/guidance, and evaluate performance for operation staff, shippers, and collaborators.
• Quality Assurance & Control: Take responsibility for monitoring SLA compliance, successful delivery rate, pending/delayed inventory, and lost/damaged goods; inspect process compliance and implement corrective actions when operational issues arise.
• Financial, COD & Asset Management: Oversee cash flow, COD collection, outstanding liabilities, and fund transfers; manage inventory, assets, office equipment, and operating expenses of the post office/hub.
• Customer Service & Complaint Management: Receive, resolve, and follow up on customer complaints; ensure timely response to maintain high service quality standards.
• Reporting & Operational Improvement: Track KPIs, prepare daily/weekly/monthly reports, analyze operational bottlenecks, propose process improvements, and execute directives from higher management.
• Agent Network Development & Management: Identify, acquire, and manage agency networks/franchises of VTP Myanmar within the assigned area.
Requirements
Bachelor’s degree in Logistics, Business Administration, or a related field.
- At least 2 years of experience in Logistics/Operations.
- Candidates with strong leadership, analytical, and problem-solving skills are preferred.
- Good communication skills and proficiency in Microsoft Office.
- At least 2 years of experience in Logistics/Operations.
- Candidates with strong leadership, analytical, and problem-solving skills are preferred.
- Good communication skills and proficiency in Microsoft Office.
Benefits
Attendance Allowance
Bonus KPI
Transportation Allowance
Phone Bill allowance
Life Insurance
Medical Checkup
Yearly Bonus
Bonus KPI
Transportation Allowance
Phone Bill allowance
Life Insurance
Medical Checkup
Yearly Bonus
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Job Summary
- Published on: 22 Oct 2026
- Vacancy: 10
- Employment Status: Full Time
- Experience: 3-5 Years
- Job Category: Transportation / Delivery
- Working Industry: Delivery / Transportation
- Gender: Both
- Age: 20 to 35
- Job Location: Yangon (Botataung)
- Salary Range: Negotiation
- Salary Period: Monthly
- Application Deadline: 21 Nov 2026
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