Study Abroad Admission Officer
Elevate Education
Location: Yangon
Department: Commercial Team
Employment Type: Full-Time
Salary: MMK 600,000 – 800,000 per month
Number of Vacancies: 1

📌About the Role
Elevate Education is looking for a responsible, organized and student-focused Study Abroad Admission Officer to manage the operational journey of students after they decide to proceed with their study-abroad application.
You will work closely with our Education Counselors and take responsibility for ensuring that students move smoothly through:
▪️University Application → Visa → Accommodation → Pre-Departure → Arrival
This is not simply a documentation or administrative position. You will manage multiple student cases, communicate regularly with students, follow up proactively, solve problems and make sure important applications and deadlines are completed accurately and on time.
The relationship with our students also does not end after they arrive overseas. Elevate is building a long-term student and alumni community, and you will help us maintain those relationships throughout their studies and even after graduation.

📌Key Responsibilities
1. University Application Processing
Take over the operational application process once a student is confirmed by an Education Counselor.
Clearly explain application document requirements to students.
Collect, check, organize and maintain required student documents.
Identify missing, incomplete or incorrect documents and follow up promptly.
Prepare university application forms and supporting documents.
Submit complete university applications accurately and within required deadlines.
Maintain complete and properly organized digital student files.
Track the progress and status of every assigned application.
Keep the responsible Education Counselor updated on application progress, missing requirements and important issues.
Ensure applications are not delayed because of missed follow-ups, incomplete documentation or internal processing errors.
University relationship management and direct university communication are primarily handled by Education Counselors.

2. Visa Processing
The Study Abroad Admission Officer will take operational ownership of the student’s visa process from beginning to completion.
Explain visa procedures and requirements clearly.
Prepare visa document checklists.
Collect and carefully verify required documents.
Assist students with visa application forms and supporting documents.
Coordinate appointments and submission arrangements where applicable.
Guide students through the submission process.
Track visa progress and important deadlines.
Follow up proactively regarding missing or additional documents.
Assist students with routine visa-related issues.
Keep students and relevant internal team members updated throughout the process.

3. Accommodation
Understand students’ accommodation requirements and preferences.
Provide appropriate accommodation information and available options.
Assist students with accommodation selection and reservation arrangements.
Coordinate with accommodation providers when necessary.
Confirm accommodation arrangements before departure.
Assist with reasonable accommodation-related issues during the student’s initial settling-in period.

4. Pre-Departure & Arrival
Prepare students for departure through clear instructions and checklists.
Make sure important pre-departure requirements have been completed.
Collect and maintain necessary flight and arrival information.
Coordinate airport pickup or arrival arrangements where applicable.
Provide essential information students need before travelling.
Make sure students understand where to go and what to do after arrival.
Follow up after arrival to ensure students have arrived safely and settled in properly.
Assist in resolving reasonable initial problems relating to arrival and settling in.

5. Student Case Management
Maintain an accurate and up-to-date status for every assigned student.
Manage multiple student cases simultaneously.
Monitor application, visa, accommodation and arrival deadlines.
Follow up proactively instead of waiting for students or Counselors to repeatedly request updates.
Maintain proper student records, documentation and checklists.
Communicate professionally and responsively with students.
Identify potential delays or problems early and take appropriate action.
Escalate unusual, complicated or urgent cases promptly.
Maintain a high standard of accuracy and confidentiality when handling student information and documents.

6. Student & Alumni Community Relationship
At Elevate, our relationship with students continues beyond university admission and arrival.
Maintain positive long-term relationships with students after they arrive at their study destination.
Keep appropriate communication with students throughout their studies.
Maintain relationships with former students and graduates as members of the Elevate community.
Help reconnect and coordinate students and alumni for Elevate activities.
Invite and coordinate students for online and in-person student events.
Coordinate student participation in live sessions, interviews, testimonials, video content and other appropriate marketing activities when requested.
Work with Marketing, Events and other relevant teams when student participation is required.
Help build a strong and active long-term Elevate student and alumni community.

7. Internal Coordination
Work closely with Education Counselors throughout the student journey.
Ensure smooth handover of confirmed students from Counselors.
Keep Counselors informed of important student progress, problems and delays.
Coordinate with other internal teams when necessary.
Follow company SOPs, checklists, systems and reporting requirements.
Provide case updates and reports when requested.
Counselors remain responsible for counseling, university communication and student payment matters.

8. Other Responsibilities
Help improve application, visa, accommodation and student-support processes.
Identify recurring operational problems and recommend practical improvements.
Participate in relevant company training and development activities.
Occasionally support weekend activities or business travel when required for student or company activities, with advance notice where possible.
Perform other reasonable duties assigned by the Team Leader or Management according to company and operational requirements.

📌Requirements
▪️Bachelor’s degree in any field.
▪️At least 1–2 years of relevant professional experience is preferred, particularly in study abroad, university admissions, visa processing, student services, education services, administration, operations, customer service or related work.
▪️Candidates must be able to demonstrate solid evidence of relevant work experience and responsibilities, not simply a similar previous job title.
▪️Strong organizational and case-management skills.
▪️Excellent attention to detail.
▪️Strong follow-up skills and ability to meet deadlines.
▪️Able to manage multiple students and tasks simultaneously.
▪️Strong communication and interpersonal skills.
▪️Comfortable communicating regularly with students and parents.
▪️Able to establish and maintain long-term student relationships.
▪️Good written and spoken English.
▪️Comfortable using Google Workspace and other digital working systems.
▪️Able to learn new university application and visa procedures quickly.
▪️Able to work independently while coordinating effectively with the team.
▪️Responsible, responsive and dependable.
▪️Able to take ownership of assigned cases without requiring repeated reminders.

📌Preferred Candidate
We particularly value candidates who:
▪️Have previous hands-on experience with admission applications, visas or student case processing.
▪️Can demonstrate actual cases or responsibilities they personally managed.
▪️Are systematic and highly organized.
▪️Naturally follow up rather than wait to be reminded.
▪️Communicate clearly and professionally.
▪️Remain calm when handling multiple deadlines.
▪️Enjoy working with students and helping them through complicated processes.
▪️Are interested in building a long-term career with a growing education company.

📌Salary
▪️MMK 600,000 – 800,000 per month
▪️Final salary will depend on relevant experience, proven capability and overall suitability for the position.

📌Benefits
▪️Competitive salary based on experience and capability
▪️Performance-based salary review
▪️Annual salary review
▪️Training and professional development
▪️Career development and internal promotion opportunities
▪️Exposure to international universities and education partners
▪️Opportunities to develop professional knowledge in international education, admissions and visa processes

📌Company and team activities
▪️Public holidays and leave entitlements according to company policy
▪️Supportive and fast-growing working environment
▪️Opportunity to grow with Elevate Education as the company expands

📌Working Environment
▪️Elevate Education is a fast-moving and growing company. Team members are expected to communicate responsively, take ownership of their responsibilities, meet deadlines and be willing to support reasonable additional responsibilities when business priorities require them.
▪️We are looking for someone who wants to grow with the company, rather than someone looking only for a short-term position.

📌How to Apply
Interested candidates should send their updated CV/Resume to:
Email: team@elevateasia.net
Phone / Viber: 09 401 454 604
Email Subject: Application – Study Abroad Admission Officer
Only shortlisted candidates will be contacted for the next stage of the recruitment process.

📌Requirements
▪️Bachelor’s degree in any field.
▪️At least 1–2 years of relevant professional experience is preferred, particularly in study abroad, university admissions, visa processing, student services, education services, administration, operations, customer service or related work.
▪️Candidates must be able to demonstrate solid evidence of relevant work experience and responsibilities, not simply a similar previous job title.
▪️Strong organizational and case-management skills.
▪️Excellent attention to detail.
▪️Strong follow-up skills and ability to meet deadlines.
▪️Able to manage multiple students and tasks simultaneously.
▪️Strong communication and interpersonal skills.
▪️Comfortable communicating regularly with students and parents.
▪️Able to establish and maintain long-term student relationships.
▪️Good written and spoken English.
▪️Comfortable using Google Workspace and other digital working systems.
▪️Able to learn new university application and visa procedures quickly.
▪️Able to work independently while coordinating effectively with the team.
▪️Responsible, responsive and dependable.
▪️Able to take ownership of assigned cases without requiring repeated reminders.