About Elevate Education
Elevate Education is one of Myanmar’s leading Study Abroad Education companies, supporting Myanmar students in pursuing higher education opportunities at universities in Thailand, Singapore, Malaysia and other international destinations. As we continue to grow, we are looking for a responsible, organized and detail-oriented University Admissions Officer to manage students’ university applications and ensure every case is handled accurately and on time.

🎯 Job Purpose
The University Admissions Officer is responsible for managing student applications from document preparation and application submission through admission results and enrollment.You will work closely with Study Abroad Counselors, students, parents and partner universities to ensure each application is complete, accurate, properly followed up and processed within the required timeline.

💼 Key Responsibilities
University Applications
▪️ Manage assigned student applications from start to completion.
▪️ Review university admission requirements, application procedures and deadlines.
▪️ Prepare, check and submit university applications accurately and on time.
▪️ Monitor application deadlines and ensure no application is delayed or missed.
▪️ Track every assigned application and proactively follow up on pending cases.

Documents & Application Checking
▪️ Collect required academic and personal documents from students.
▪️ Check transcripts, certificates, identification documents and other supporting documents for completeness and accuracy.
▪️ Identify missing or incorrect documents and follow up with students until requirements are completed.
▪️ Maintain accurate and well-organized digital student records.
▪️ Handle student information and documents professionally and confidentially.

University Communication & Follow-Up
▪️ Communicate professionally with partner universities regarding student applications.
▪️ Follow up on application status, additional requirements, conditional offers and pending cases.
▪️ Coordinate with university representatives to resolve application-related issues.
▪️ Maintain clear records of important university communications and updates.

Offers & Enrollment
▪️ Receive and review university offer/admission letters.
▪️ Communicate admission results, conditions and next steps clearly to students and relevant Counselors.
▪️ Follow up on outstanding conditions required by universities.
▪️ Coordinate acceptance, deposits and enrollment-related documentation where required.
▪️ Ensure a smooth handover to the relevant team for the student’s next stage.

Student & Internal Coordination
▪️ Work closely with Study Abroad Counselors to ensure smooth handover of students into the Admissions process.
▪️ Provide students with clear and timely updates throughout their application journey.
▪️ Respond professionally to admission-related questions from students and parents.
▪️ Coordinate with other internal teams when necessary.
▪️ Escalate complicated, delayed or high-risk cases to the Team Leader or Manager promptly.

Application Tracking & Reporting
▪️ Keep CRM systems, application trackers and student records accurate and up to date.
▪️ Monitor deadlines and pending actions daily.
▪️ Maintain clear records of applications, submissions, offers, pending documents and enrollment status.
▪️ Prepare regular application progress reports for the Admissions Team and management.
▪️ Ensure no student application is delayed because of poor internal follow-up.

Quality & Process Improvement
▪️ Double-check important information before submitting applications and documents.
▪️ Follow company SOPs, university requirements and internal quality standards.
▪️ Identify recurring application problems and suggest practical improvements.
▪️ Support the development and improvement of Admissions checklists, templates and SOPs.
▪️ Contribute to making the Admissions process faster, more accurate and more efficient.

Additional Responsibilities
▪️ Perform other relevant duties, projects and responsibilities as assigned by the Admissions Team Head or Management based on operational and business needs.

🌟 Why Join Elevate?
▪️ Build professional expertise in international university admissions
▪️ Work with universities and education partners across Asia
▪️ Gain knowledge of different international education systems
▪️ Receive structured training and continuous learning opportunities
▪️ Clear performance expectations and career progression
▪️ Work with a young, ambitious and fast-growing team
▪️ Opportunity to grow together with one of Myanmar’s leading Study Abroad Education companies

📊 Key Performance Areas
Performance will be measured based on:
▪️ Application accuracy and completeness
▪️ On-time application submission rate
▪️ Application processing turnaround time
▪️ Follow-up and deadline management
▪️ Accuracy of CRM and student records
▪️ Number of preventable application and documentation errors
▪️ Responsiveness to students, universities and internal teams
▪️ Compliance with Admissions SOPs and university requirements
▪️ Overall quality and reliability of assigned student cases

👤 Requirements
Education
▪️ Bachelor’s degree or equivalent qualification.

Experience
▪️ 1–3 years of professional working experience is preferred.

Experience in one or more of the following areas will be an advantage:
▪️ University admissions
▪️ Study abroad / education consultancy
▪️ Education administration
▪️ Student services
▪️ Application or documentation processing
▪️ Customer service or coordination roles
Exceptional fresh graduates with strong English, maturity, organization and attention to detail may also be considered.

🧠 Skills & Qualities
▪️ Strong attention to detail and accuracy
▪️ Excellent organizational and time-management skills
▪️ Ability to manage multiple students, applications and deadlines simultaneously
▪️ Strong sense of responsibility and ownership
▪️ Proactive approach to follow-ups and problem-solving
▪️ Good written and verbal communication skills
▪️ Good English skills, particularly reading and written communication
▪️ Comfortable using Google Workspace, CRM systems and online platforms
▪️ Ability to learn new university requirements and processes quickly
▪️ Ability to work accurately under pressure and meet deadlines
▪️ Professional attitude when communicating with students, parents and university representatives
▪️ Strong teamwork and willingness to support colleagues

🚀 Career Growth
University Admissions Officer → Senior University Admissions Officer → Admissions Team Leader → Admissions Manager / Head of Admissions